ISBMW100 Focal Factory Shop

Prompt shipping and expert packing

Thanks to our longstanding association with UPS FedEx DHL and other major global carriers, we are able provide a range of shipping options. Our warehouse staff is highly skilled and will pack your products according to our precise and precise specifications. Before shipment, all items are carefully examined and securely secured. We ship to thousands of customers daily across various countries. The fact that we're committed to becoming the biggest online retailer in the World is clear. The warehouses are located in Europe just as they are in the USA.

Note: Orders that include more than one item are assigned a processing period according to the item.

We will thoroughly inspect all items ordered before shipping. The majority of orders will be shipped within 48 hours. The delivery time varies between 3-7 days.

Returns

The stock is constantly changing. It is not managed entirely by us since we are involved with multiple organizations, such as the factory and the storage. Therefore, the actual inventory could change at any time. It's possible that the stocks could be depleted after your order has been processed.

The policy is for 30 days. If you don't receive the product within the 30 days period, we are not able to provide the option of a refund or exchange.

You can only return an item if it is unused and in the same condition as when you received it. It should also be in the original packaging.